1.Q: Are you manufactory or trade company? A: We are a Manufactory. We manufacture all our products, and also supply products for trading companies; we can offer you the factory direct prices.
2.Q: How can I get the sample? A: If you need sample to test, we can make it as per your request. If it is our regular product in stock, you just pay freight cost and sample charge.
3.Q: What should I do if I cannot find what am looking for on your website?
A: Please feel free to contact us by email and send detailed information for the product you look for. We will check whether it is available.
4.Q: What about lead time for mass production? A: Honestly, it depends on the order quantity and the season you place order. Generally speaking, the lead time is about 25-60 days. So we suggest that you start inquiry as earlier as possible.
5.Q: What is your payment term? A: We support various payment way: Alibaba trade assurance order, T/T, Western union, Paypal, Moneygram, Secure payment-Escrow, etc. For pre-order, we accept 30% deposit before production, the balance before delivery.
6. Q: What's the shipping method? A: According to your requirement. For small package, we can send you via Express way: China Post, EMS, DHL, UPS, FedEx, etc. For bulk order, we can ship to you by air or sea. 7. Q: Can we print our own brand or logo on your products ? A: Yes, of course. It will be our pleasure to be one of your good OEM manufacturers in China to meet your OEM requirements. 8. Q: what strength do you have? A: High quality products; Competitive factory price; Strict quality check system; thoughtful after-sale service. we also offer other service: if you want a china market purchasing agent , we will be glad to do this for you.